Troubleshooting

CRM synchronization errors

Rejected, missing, misfielded, or duplicated CRM writes and how to trace each.

What this covers

Rejected, missing, misfielded, or duplicated CRM writes and how to trace each.

Run the guided diagnostic

Answer a few questions to narrow the likely cause and get recommended checks and fixes.

Start diagnostic

General checks for this category

  • Trace one record end-to-end: Clay → export → CRM.
  • Check integration-user permissions.
  • Review field-level security on target objects.
Caution: re-running failing tables bills every attempt (Actions, and credits where marketplace data is involved). Diagnose on samples first.

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