Troubleshooting

Enrichment failures

Providers erroring, timing out, or returning nothing — diagnosis by scope, error type, and run context.

What this covers

Providers erroring, timing out, or returning nothing — diagnosis by scope, error type, and run context.

Run the guided diagnostic

Answer a few questions to narrow the likely cause and get recommended checks and fixes.

Start diagnostic

General checks for this category

  • Run a 10-row sample and compare against a full run.
  • Check the provider status page and key validity.
  • Check Settings → Usage for quota proximity.
Caution: re-running failing tables bills every attempt (Actions, and credits where marketplace data is involved). Diagnose on samples first.

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